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| | #1 |
| Sappling Join Date: Nov 2009 Location: Noosa
Posts: 16
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Just wondering if anyone else out there has this problem and if so how to fix it. I cannot connect to this site using either Firefox or Internet Explorer, the only way I can get into Treeworld is through an 'anonymous browser site'. I clear my cookies and temp files etc.. still same problem. Run Spybot and Adaware and my Virus Protector, still same prob. Any ideas, I have searched the web for answers and that is how I discovered the Anonymous thing which works, but is a hassle. This is the only website I have a problem with. Cheers all Sunny |
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| | #2 |
| Over mature heritage tree Join Date: Apr 2007 Location: Shropshire, UK
Posts: 509
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From what I've read, the hosts of Treeworld may have inadvertently blocked your IP address. Ekka may have to raise a ticket with support there to see.
__________________ Meddle not in the affairs of dragons - for you are crunchy and taste of chicken! |
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| | #3 | |
| Admin - Razor sharp and independent 2 X Diploma Level 5 qualified arborist Join Date: Jan 2007 Location: Brisbane
Posts: 12,820
| Quote:
Who is your ISP? Are you using a router? Sometimes ISP's cache or have hopeless DNS servers, you can manually change these and I have changed mine on the odd occasion as my ISP is TPG and their severs can be troublesome. Sometimes the ISP takes it upon themselves to screen out certain IP addresses because they're thinking it's spam or some rubbish. As forums can send out volumes of emails, like when I do an emailing here and 4000 emails go out some servers then ban the IP address thinking it's spam. My bet is your ISP and PC are at the bottom of this. Also you can try to flush the dns in your own PC so that it picks up a new one for this site. Try to ping the site too, follow instructions here, plus below that how to see your dns cache and flush it. How to Find a Website's IP Address (with pictures) - wikiHow http://www.wikihow.com/Display-the-C...Your-DNS-Cache
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| | #4 |
| Sappling Join Date: Nov 2009 Location: Noosa
Posts: 16
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Thanks Clementine, but I think it is my computer or my ISP doing this... EKKA....I am in Noosa Heads. My ISP is TPG and I am using a Dynalink Wireless Router DSL-G604T. Have tried pinging treeworld last time this happened and just now and 'Could not find Host' message came up. Tried to flush the DNS cache but get 'Cannot display the Resolver DNS Cache'. Made sure I was logged in as administrator. I agree with you, I think it is my ISP and or the computer, I don't have the time now to explore and try and fix it but will get back to it later tonight. I am a member of a number of forums and don't have problems with them. Thanks for your input EKKA, if I find the solution I will post it here. Cheers Sunny |
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| | #5 |
| Admin - Razor sharp and independent 2 X Diploma Level 5 qualified arborist Join Date: Jan 2007 Location: Brisbane
Posts: 12,820
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It has nothing to do with forums, it has everything to do with IP addresses. If your ISP's server cannot see the IP address then that's the problem.The fact you cannot ping treeworld means there's an issue somewhere. You need to do a traceroute which will show all the routers, modems etc to get to this site, and where the failure is. Could be TPG is going through some junction that's clapped out etc. How to Traceroute a Computer/Server: 8 steps - wikiHow Here's the reading I get on my PC to get here. You can see all the IP addresses, I dare say if you did the same thing you'll narrow down where the trouble is.
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| | #6 |
| Admin - Razor sharp and independent 2 X Diploma Level 5 qualified arborist Join Date: Jan 2007 Location: Brisbane
Posts: 12,820
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Heads up people. It runs faster, is safer and is from the power house of the internet. Google Public DNS Simple numbers to change to:- Primary:- 8.8.8.8 Secondary:- 8.8.4.4 I switched.
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| | #7 |
| Over mature heritage tree Join Date: Apr 2007 Location: Shropshire, UK
Posts: 509
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Would like to give it a whirl Eric, but I'm not as competent as you and have an external modem which may cause problems. How much do you charge for a web site re-model, re-vamp, overhaul???
__________________ Meddle not in the affairs of dragons - for you are crunchy and taste of chicken! |
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| | #8 |
| Admin - Razor sharp and independent 2 X Diploma Level 5 qualified arborist Join Date: Jan 2007 Location: Brisbane
Posts: 12,820
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I charge by the hour, $60 but am pretty fast. Hey, I run a modem router, that's where I change the DNS, piss easy. Log into your router, manually set the dns.
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| | #9 |
| Admin - Razor sharp and independent 2 X Diploma Level 5 qualified arborist Join Date: Jan 2007 Location: Brisbane
Posts: 12,820
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A free but great product to keep your system clean is this one. CCleaner - Home I download it from here, look up the top RH side to click the download. Download CCleaner 2.27.1070 - FileHippo.com
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| | #10 |
| Admin - Razor sharp and independent 2 X Diploma Level 5 qualified arborist Join Date: Jan 2007 Location: Brisbane
Posts: 12,820
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Some people are saying they are having trouble, their browser saying site doesn't exist etc. Well, the issue is in your own PC's DNS cache so here's a site that talks all about it, I turn off my DNS caching at times and flush it too. How to Flush DNS Trouble is Windows is set standard to 24 hour cache, then the ISP you are using might also be caching. I had another site lose emails for 2 days due to Google DNS stuffing things around. Basically the whole net works on numbers (ip addresses), and the words you type in the URL bar to get to a site are converted to numbers, then there's signs telling the PC's where that site is. If there's a glitch or change you may not find the site. Generally systems will sort themselves out after a couple of days, eventually DNS issues get resolved but meantime it is frustrating. So flush your DNS, turn cache of DNS off. For me the issue with emails for another site was related to the server I was using to connect to the net, it was Google's server so I switched back to my ISP's server and bingo just like that everything was working again. So I can assume Google's had something stuff up.
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| | #11 |
| Over mature heritage tree Join Date: Apr 2007 Location: Shropshire, UK
Posts: 509
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I had the old "Oops! This link appears to be broken" type thingy today for a few hours, back now as you can gather. Tried different searches but they all came up the same. I just assumed the sight was down for a while.
__________________ Meddle not in the affairs of dragons - for you are crunchy and taste of chicken! |
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| | #12 |
| Admin - Razor sharp and independent 2 X Diploma Level 5 qualified arborist Join Date: Jan 2007 Location: Brisbane
Posts: 12,820
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NAh, something happened out there in cyberspace .... I think an issue like that is beyond sabotage.
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| | #13 |
| Veteran Heritage Status Join Date: Dec 2008 Location: North of Sebringville, Ontario, Canada
Posts: 1,176
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I've been experiencing problems too, for the past couple of days now. Always came up Page not Found, when ever I clicked onto where ever forum that came back to me, via email. Thanks again for the great web site, and keep up the good work. Bruce.
__________________ McCulloch chain saws 1- Pro Mac 60, 1- Pro Mac 700, 2- Mac 10-10 Automatic's, 2- Mini Mac 30's, 2- Mac 110's, 2- Mini Mac 35's, 1- Mac 140 with Automatic Chain Sharpener, 1- Pro Mac 10-10, 1- Mac Cat, 2- Eager Beaver 2.0's, 1- Mac 1-10 Stihl chain saws 2- 044's, 2- 034's, 2- 024's, 1- 064, 1- 084, Strunk chain saws 1- Busy Beaver, 1- SpeeDemon Special Stand Back, I Have A Very Extreme Case of CAD (Chain Saw Addiction Disorder). |
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| | #14 |
| Mature Tree Join Date: Feb 2007 Location: Melbourne, Victoria, Australia.
Posts: 1,605
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I got that last night too.
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| | #15 |
| Veteran Heritage Status Join Date: Dec 2008 Location: North of Sebringville, Ontario, Canada
Posts: 1,176
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For the past three or four days, I've been experiencing this problem. I've tried several times throughout the day, and same thing happens. Then I'll get through, and try again later in the day, same thing all over again. What causes this? Thanks. Bruce.
__________________ McCulloch chain saws 1- Pro Mac 60, 1- Pro Mac 700, 2- Mac 10-10 Automatic's, 2- Mini Mac 30's, 2- Mac 110's, 2- Mini Mac 35's, 1- Mac 140 with Automatic Chain Sharpener, 1- Pro Mac 10-10, 1- Mac Cat, 2- Eager Beaver 2.0's, 1- Mac 1-10 Stihl chain saws 2- 044's, 2- 034's, 2- 024's, 1- 064, 1- 084, Strunk chain saws 1- Busy Beaver, 1- SpeeDemon Special Stand Back, I Have A Very Extreme Case of CAD (Chain Saw Addiction Disorder). |
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| | #16 |
| Admin - Razor sharp and independent 2 X Diploma Level 5 qualified arborist Join Date: Jan 2007 Location: Brisbane
Posts: 12,820
| Reda above, follow links, question already answered.
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| | #17 |
| Admin - Razor sharp and independent 2 X Diploma Level 5 qualified arborist Join Date: Jan 2007 Location: Brisbane
Posts: 12,820
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Windthrown has emailed me and said he cannot get on and site has been down for 4 days. Another way to check is tracert (mentioned earlier) watch this video Find out where the hold up is. Also this sites IP address is 96.31.91.227 and if your browser cant find treeworld then try the IP address, if it works that with putting in the ip address then you know it's an issue somwhere else. DO NOT USE THE IP ADDRESS METHOD TO LOG IN ETC!
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| | #18 | |
| Admin - Razor sharp and independent 2 X Diploma Level 5 qualified arborist Join Date: Jan 2007 Location: Brisbane
Posts: 12,820
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I just got some tech news that Telstra have done something recently. Now Telstra in UK is BT (or similar) Same has happened there. This is an ISP (Internet Service Provider) issue. Here's the mail article for BT UK http://www.smallcapnews.co.uk/articl...ness/8538.aspx Quote:
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| | #19 |
| Over mature heritage tree Join Date: Nov 2007 Location: Australia.
Posts: 784
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I got on at last using a proxy server, tried a lot but this one works. Those links wouldn't work on the others, not going to try again as they just go to that How to Flush DHS site. I found an easier one by the way. Been off here since Thurs 4th. Got on with an old email link but it only worked once. If this posts I'm still here, just going to get something to eat. |
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| | #20 |
| Admin - Razor sharp and independent 2 X Diploma Level 5 qualified arborist Join Date: Jan 2007 Location: Brisbane
Posts: 12,820
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what's ya proxy server ... also so far I have drawn a common denominator ... who is your ISP? And is it possible your ISP is reselling Telstra stuff as the issue seems to be Telstra clients. Also when I had DNS issues I switched from Google DNS to TPG and everything worked, a little research has yielded that somehow Telstra and Google share some stuff. ![]() Certainly appears to be Telstra. I have lodged an complaint with them (100307-011453) and lets see what happens. This only just happened from about Wednesday on, we haven't ruled out sabotage and are checking server logs.
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| | #21 |
| Over mature heritage tree Join Date: Nov 2007 Location: Australia.
Posts: 784
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I'm with Bigpond/Telstra, it keeps telling me you have blocked my IP Address so yesterday I tried a few free proxy servers and got on but couldn't log in to post anything, this one let me. Tried your work links, they don't work either. |
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| | #22 |
| Over mature heritage tree Join Date: Apr 2007 Location: Shropshire, UK
Posts: 509
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I have used CCleaner for a while now. I also use this program, it found a couple of Trojans on my computer: a-squared Free - Free of charge Anti-Virus, Anti-Trojan, Anti-Spyware, Anti-Dialer and Anti-Worm Software - Freeware! I did the "DNS dump", no problems since. I did not do the "Turning Off DNS Caching" in case it upset something else though I'm unsure if it would. Only had the "Oops! This link appears to be broken" problem with this site though, seems strange!
__________________ Meddle not in the affairs of dragons - for you are crunchy and taste of chicken! |
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| | #23 |
| Admin - Razor sharp and independent 2 X Diploma Level 5 qualified arborist Join Date: Jan 2007 Location: Brisbane
Posts: 12,820
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Well Done it reckons he gets it with all my business websites too, which means there's something definately going on with his ISP. If it continues will have to switch hosts, the host cannot find any issues. I took a risk today and pointed the DNS directly at the IP addresses of the name server, see what happens.
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| | #24 |
| Admin - Razor sharp and independent 2 X Diploma Level 5 qualified arborist Join Date: Jan 2007 Location: Brisbane
Posts: 12,820
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Ben a customer from last week, an IT guy has been helping me (thank goodness). We are doing some DNS changes. Hopefully this works.
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| | #25 |
| Moderator - Previously known as JayD Join Date: Feb 2007 Location: TreeWorld, Sydney Australia
Posts: 2,031
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I've been on a couple of times today and it seemed pretty quiet...
__________________ Member: Australian Tree Association Join the Australian Tree Association...Have your voice heard ! Arboriculture, A life long study for some, a passing phase for others © Jeffrey J Darby 2011 |
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| | #26 |
| Admin - Razor sharp and independent 2 X Diploma Level 5 qualified arborist Join Date: Jan 2007 Location: Brisbane
Posts: 12,820
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Tell you what mate, this last week I've had a gutfull from the IT world. Gotta know every bastids job.
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| | #27 |
| Admin - Razor sharp and independent 2 X Diploma Level 5 qualified arborist Join Date: Jan 2007 Location: Brisbane
Posts: 12,820
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Last week my palmtreeservices emails crashed. Lodging a ticket from the Cpanel fails because the useless wankers cant even set themselves up correctly. So then I email them about the problem, get the smug there's no problems response, we set up a dummy email account and tried it. Yeah but they tried it inhouse on the same server so it worked, but from an external server it fails. Well this Ben customer an me got chatting and he nailed it, the wankers had their DNS set up wrong. But I have 2 websites hosted there, one of them the emails kept working the other not, that's because with one they had the domain name too, and as it was all on one server in one place it worked but for the domain name that's elsewhere the DNS stuff failed. But they argued however Ben sent me a bloody good email that I forwarded them, funny what happened straight away. They then email me that I am using the wrong DNS codes, but it's the codes they gave me! So I changed the codes on both websites, the dumb asses didn't know I had two sites with them so I KNEW THERE WAS SOMETHING "SUSS". Had it not been for Ben the wankers would still be arguing today.Now treeworld.info, the host says he's right but I know from experience now that he's not, and I don't trust these people anymore because they don't care if 100's cannot log on, you have to get your detective hat on and figure it out.
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| | #28 |
| Former Member Join Date: Feb 2010 Location: Hunter Valley Australia
Posts: 599
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Oh well, I'm confused now as it suddenly worked when I changed the dns in the control panel but maybe it was going to work anyway.
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| | #29 |
| Admin - Razor sharp and independent 2 X Diploma Level 5 qualified arborist Join Date: Jan 2007 Location: Brisbane
Posts: 12,820
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When I got home and logged on around 5pm we had 33 guests. Now we have 124 so I know it was fixed, well better than it was. Lopa and Windthrown couldn't access before so lets see if they rock up.
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| | #30 |
| Over mature heritage tree Join Date: Nov 2007 Location: Australia.
Posts: 784
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Ha, we're back. Wasn't working at 5.30 but is now about 9.45pm. Checked your work links and they are ok. |
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