Boom Sherrin Rip Off

Eric Frei · 10th August 2009, 06:13 PM

If you ever use Boom Sherrin and ring up for pricing they never include GST and then hit you up a 6.25% fuel levy.

I just rang and asked the hourly rate for a 23m tower and minimum charge.

They said it was $130 per hour and 2 hours minimum including travel.

Then the guy said it was some $303 minimum charge, like

Then the guy proceeds to tell me that the $130 does not include GST nor their 6.25% fuel levy. Fuel Levy,

seriously, no-one else charges it and how the hell do they substantiate it? Just another grab, I cannot see any ATO or Govt revenue raising for a fuel levy, yet since they call it a levy one would think it is something to do with gathering money for government.

So why are these people telling porky pies over the phone? Prices should include GST and they're conning people I believe.

Now here's where it gets interesting.

If in fact they decide to charge some bullshit fuel levy that should be charged on the hourly rate not the GST, but they charge it on the GST of coarse.

2 hours hire = $260
GST on $260 = $26.00
Fuel Levy on $260 =$16.25

Total = $302.25

However when you ring them they work it out like this

2 hours hire = $260
GST on $260 = $26.00
Fuel levy on subtotal of $286.00 = $17.88

Total = $303.88

You may think, BIG DEAL or SO WHAT, but just let it be known that what they are doing is illegal and they're ripping everyone off and laughing all the way to the bank. You would think fuel levies would pertain to travelling distances not a truck idling!

Drouin Tree Service · 10th August 2009, 06:54 PM

They got me with that!!!EXACTLY

Then i went over 8 hrs and got stung!!!To make it worse they put an extra ZERO on my account(which they insist on in credit) and promptly took all of the money out of my account!!!Took 21 days to be refunded and some really petty sucking up me,They sent out some "local"guy to try smooth it over but was to late i had rung all there head offices and told the story.

Im using a few other guys who are much MUCH better.

Beside the fact ill never use them again there operators are wimps that wont help,and wont help in bucket.Anyway ive heard there going bad i hope they go REAL bad them ill buy one of there 40m platforms.

Eric Frei · 10th August 2009, 07:23 PM

The last time I was in one of their 28m towers it got stuck in the air and the operator had to bail out.

Sadly, that meant that the operator had to remain on the ground to control the tower so I was missing an extra pair of eyes and hands in the bucket. Stiff shit as far as a discount on the bill though.

How about this, I got a tower at Murrarrie and their depot is at Eagle Farm, so travel would be like pissing in the gutter and swimming there (5minutes). But the dude bills me 1/2 hour travel each way, I said "BULLSHIT MATE, your depot is across the river just there!" .... he replied, "but I came from Ipswich depot."

So why the hell should I pay for your companies stupidity and incompetence? On that note maybe send a tower from Gold Coast to rack up some more travel time and fuel levies!!!

Apocalypsse · 10th August 2009, 07:56 PM

$130 an hour, what a rip off...

Having your own tower ftw, wouldnt mind getting my own 40ft, just need the money first.

TrevMcRev · 10th August 2009, 09:26 PM

Yep had the same GST rip off from them too.

What a joke on the fuel levy! Its not a bloody jumbo jet!

Eric Frei · 11th August 2009, 07:58 AM

And they wont accept cheques, cash or credit card on the day. Funny that, we have to accept them all the time but that large company cannot.

Drouin Tree Service · 11th August 2009, 09:01 AM

Ive got an account ive paid here with a fuel levy of $154.00 thats not a levy thats the fuel COSTS!!!best we contact the office of fair trading on these rogues.

They DID NOT mention GST or a FUEL LEVY in qoute on phone,when i inquired about these it was met with a well rehersed line that it was "qouted to you over the phone"

NO IT WASN"T BOOM SHEERIN

Steve Tipton · 11th August 2009, 07:48 PM

The last time I got a price in Sydney for a 23 metre, they quoted $145 per hour, plus GST, plus 10% damage waiver (compulsory)

Much better to use Heightmaster, $120 per hour plus GST and a top operator!

Cole · 11th August 2009, 09:10 PM

hey guys i hired a 28 meter tower from sherrin in canberra and i though i was going to die, i had a green as guy with me in the bucket his first time and holy shit it was wild, im talking like workcover is involed and from my own knowledge and from the questions workcover were asking me they will be going for sherrins throat.

Drouin Tree Service · 11th August 2009, 09:14 PM

boom sherrin dont care about customers and dont qoute g.s.t,beware

Cole · 11th August 2009, 09:47 PM

after our near fatal experiance as they brought in the replacement tower the old one had left shit loads of hydraulic fluid all over this school playing field, and then they proceeded to still charge us the minimum on the new tower even when we only used it for just over two hours and didnt get job done, the tower only had one CDD rope the guy from sherrin didnt know how to operate the emergency pump or how to switch over the hyrdaulics to make the bucket tilt

Drouin Tree Service · 11th August 2009, 09:54 PM

Another time a colleague hired in a large tower from the Melbourne depot to go into the country a good 2 hour drive to finish off a large project,Guess what happened???? drum roll...... It had a bad hydraulic leak and the operator didn't want to use it but got told to go,Yes wasted everyone's time.

Apocalypsse · 12th August 2009, 08:08 AM

Did they try to charge you for having the guy go out?

Ace Master · 12th August 2009, 11:54 PM

.

That 6.25% fuel levy has got everyone over the years.we have asked for the 55m and a 50m has turn up and guess what the price is, the same

and the cancel day before shit too.

Hire Boom sherrin NO more because Ace Tower Hire is in town

Ace

Arbomaniac · 13th August 2009, 01:03 AM

Yeah i have had these twats turn up late with a bigger tower than was ordered.
It couldn't get in to access the job so the clowns had to go back to the depot and get the right machine. They were trying to do it on the way back from another job without having to go back n change machines.

Wankers turned my 2 hour job into a 6 hour job making it a total loss.
Don't quote your jobs counting on these guys to do what they say.

Eric Frei · 13th August 2009, 07:12 AM

One day we booked the 23m and were going to set it up 2 outriggers on the footpath and 2 on the road.

Anyway, they sent the 40m (huge truck in comparison).

Then to set it up it was going to block half the road so they driver insisted we get traffic control.

I insisted he set it up and we witches hat it out or he can piss off, he set it up and we did the job but it went over time as the darn 40m moved so slow.

I also know of another company where they fitted hydraulic regulators so their towers move at snails pace blowing all your jobs out over time, they did this as their operators were shit and jerking the bucket too much nearly tipping people out. Thing is with tree work we make a cut then have to move to the next cut and so on, we're always on the move so a slow moving tower really slows your job down.

Last 28m Sherrin's boom I had at Chemside got stuck up there and the operator had to bail out, then he was left on the ground to control it ... which they like.

Drouin Tree Service · 13th August 2009, 08:57 AM

Quote:

Originally Posted by Ace Master

.

That 6.25% fuel levy has got everyone over the years.we have asked for the 55m and a 50m has turn up and guess what the price is, the same

and the cancel day before shit too.

Hire Boom sherrin NO more because Ace Tower Hire is in town

Ace

Yes ive used ACE TOWER HIRE recentley and the SERVICE OPERATOR AND PRICE were 1000% better than RIP OFF SCAMMING BOOM SHERRIN HIRE

Drouin Tree Service · 13th August 2009, 09:04 AM

Get your head around this invoice

rick · 13th August 2009, 05:50 PM

IMO it's normal in industry, wholesaling or anywhere not dealing directly with the public to quote sans GST, having said that I always ask "is that including or excluding ?"

Fuel levies, or as one of my suppliers calls it "materials and administration fee" are creeping into the bigger companies too. The materials and admin fee has caught me out a few times when quoting. It's only 2% but why don't they just ad 2% onto all their prices

Eric Frei · 13th August 2009, 07:14 PM

Quote:

Originally Posted by rick

It's only 2% but why don't they just ad 2% onto all their prices

That's because as places get bigger you get the silo effect.

Everyone an expert in their own area and only giving a shit about their own area.

So the bean counter (or hands off bozo boss) who doesn't deal with the customers direct sees a way of making more money, comes up with a new fangled rip off and implements it. The people who have to deal with customers cop the shit not the shiny assed wanker who concocted the "idea".

You see this everywhere, and some call centres then have scripts written to cope with the complaints. Then if we extrapolate things the Australian employee realizes the rip off and isn't comfortable working for these wankers so finds another job and so on .... eventually the boss or bean counting idiot run out of parrot monkeys and employ Indians via some shitty call centre in Bangladesh.

I kid you not. The fool I spoke too insisted all companies charged a fuel levy ...

... parrot monkeys like that aren't easy to find but employers love them.

Drouin Tree Service · 13th August 2009, 08:13 PM

LOL parrott monkeys are the worst of the worst god bless them,I am YET to see any happy workers at BOOM SHERRIN,There plenty of geasy poles to climb for a $10 a week pay rise i bet!!

Bloke down the pub told me there not travelling to well either

kimtree · 13th August 2009, 09:33 PM

Quote:

Originally Posted by a_lopa

Get your head around this invoice

nice earn there for them.did you know prior that there would be overtime as well?

Ace Master · 13th August 2009, 10:04 PM

Quote:

Originally Posted by a_lopa

Get your head around this invoice

a safety harness charge

Eric Frei · 13th August 2009, 11:34 PM

I have been thinking about buying my own harness for bucket work, and if they're gonna charge I think I will, least that way I'll get some comfy ones that fit nice and dont stink of some-one elses BO!

TrevMcRev · 14th August 2009, 08:28 AM

Awww, c'mon alopa, dont hold back mate, tell us what you really think!

Apocalypsse · 14th August 2009, 07:54 PM

Yea, show us some of that Victorian language we all love!

Drouin Tree Service · 14th August 2009, 08:27 PM

Quote:

Originally Posted by kimtree

nice earn there for them.did you know prior that there would be overtime as well?

NO way i did got TOTALLY RIPPED OF BY SCUM BAGS BOOM SHERRIN AND ANY OF THEM WISHING TO TAKE IT UP WITH ME FEEL FREE

Drouin Tree Service · 14th August 2009, 08:28 PM

ANY WAY OF MAKING THIS PAGE RANK HIGHER IN GOOGLE THAN THERE OWN PAGE??

Garry Brockley · 14th August 2009, 08:48 PM

wow these guys are shooting them selves in the foot, hey boom sherrin wake up we are sick of rip off companies, guess who wont be getting more tree business.

gids · 14th August 2009, 09:10 PM

Got charged for fuel by my local EWP hire joint, $4 no big deal but I had to fill the bloody thing up on my way to the job....

Got a bill from them the other day for a days hire that I never used... Had it booked but it was pissing down rain, So I cancelled it first thing... Nothing anywhere on the hire form about a cancelation fee.

Glad a joint around the corner has just purchased a new snorkel. And its $50 a day less.

Gids

10th August 2009, 06:13 PM	#1
Eric Frei Admin - Owner Palm & Tree Services in Brisbane Join Date: Jan 2007 Location: Brisbane Posts: 12,986	Boom Sherrin Rip Off If you ever use Boom Sherrin and ring up for pricing they never include GST and then hit you up a 6.25% fuel levy. I just rang and asked the hourly rate for a 23m tower and minimum charge. They said it was $130 per hour and 2 hours minimum including travel. Then the guy said it was some $303 minimum charge, like Then the guy proceeds to tell me that the $130 does not include GST nor their 6.25% fuel levy. Fuel Levy, seriously, no-one else charges it and how the hell do they substantiate it? Just another grab, I cannot see any ATO or Govt revenue raising for a fuel levy, yet since they call it a levy one would think it is something to do with gathering money for government. So why are these people telling porky pies over the phone? Prices should include GST and they're conning people I believe. Now here's where it gets interesting. If in fact they decide to charge some bullshit fuel levy that should be charged on the hourly rate not the GST, but they charge it on the GST of coarse. 2 hours hire = $260 GST on $260 = $26.00 Fuel Levy on $260 =$16.25 Total = $302.25 However when you ring them they work it out like this 2 hours hire = $260 GST on $260 = $26.00 Fuel levy on subtotal of $286.00 = $17.88 Total = $303.88 You may think, BIG DEAL or SO WHAT, but just let it be known that what they are doing is illegal and they're ripping everyone off and laughing all the way to the bank. You would think fuel levies would pertain to travelling distances not a truck idling! __________________ Protect your rights to work - Join Australian Tree Association My businesses:- Qualified Brisbane Tree Lopping \| Stump Grinding Brisbane \| Brisbane - Gold Coast Consulting Arborist

10th August 2009, 06:54 PM	#2
Drouin Tree Service Veteran Heritage Status Join Date: Jan 2007 Location: Australia Posts: 1,727	Re: Boom Sherrin Rip Off They got me with that!!!EXACTLY Then i went over 8 hrs and got stung!!!To make it worse they put an extra ZERO on my account(which they insist on in credit) and promptly took all of the money out of my account!!!Took 21 days to be refunded and some really petty sucking up me,They sent out some "local"guy to try smooth it over but was to late i had rung all there head offices and told the story. Im using a few other guys who are much MUCH better. Beside the fact ill never use them again there operators are wimps that wont help,and wont help in bucket.Anyway ive heard there going bad i hope they go REAL bad them ill buy one of there 40m platforms. __________________ Drouin Tree Services \| Excavator Hire - Drouin and SE Gippsland \| Landclearing Melbourne

10th August 2009, 07:23 PM	#3
Eric Frei Admin - Owner Palm & Tree Services in Brisbane Join Date: Jan 2007 Location: Brisbane Posts: 12,986	Re: Boom Sherrin Rip Off The last time I was in one of their 28m towers it got stuck in the air and the operator had to bail out. Sadly, that meant that the operator had to remain on the ground to control the tower so I was missing an extra pair of eyes and hands in the bucket. Stiff shit as far as a discount on the bill though. How about this, I got a tower at Murrarrie and their depot is at Eagle Farm, so travel would be like pissing in the gutter and swimming there (5minutes). But the dude bills me 1/2 hour travel each way, I said "BULLSHIT MATE, your depot is across the river just there!" .... he replied, "but I came from Ipswich depot." So why the hell should I pay for your companies stupidity and incompetence? On that note maybe send a tower from Gold Coast to rack up some more travel time and fuel levies!!! __________________ Protect your rights to work - Join Australian Tree Association My businesses:- Qualified Brisbane Tree Lopping \| Stump Grinding Brisbane \| Brisbane - Gold Coast Consulting Arborist

10th August 2009, 07:56 PM	#4
Apocalypsse Veteran Heritage Status Join Date: Feb 2009 Location: Victoria, Australia Posts: 1,152	Re: Boom Sherrin Rip Off $130 an hour, what a rip off... Having your own tower ftw, wouldnt mind getting my own 40ft, just need the money first.

10th August 2009, 09:26 PM	#5
TrevMcRev Mature Tree Join Date: Feb 2007 Location: Melbourne, Victoria, Australia. Posts: 1,594	Re: Boom Sherrin Rip Off Yep had the same GST rip off from them too. What a joke on the fuel levy! Its not a bloody jumbo jet!

11th August 2009, 07:58 AM	#6
Eric Frei Admin - Owner Palm & Tree Services in Brisbane Join Date: Jan 2007 Location: Brisbane Posts: 12,986	Re: Boom Sherrin Rip Off And they wont accept cheques, cash or credit card on the day. Funny that, we have to accept them all the time but that large company cannot. __________________ Protect your rights to work - Join Australian Tree Association My businesses:- Qualified Brisbane Tree Lopping \| Stump Grinding Brisbane \| Brisbane - Gold Coast Consulting Arborist

11th August 2009, 09:01 AM	#7
Drouin Tree Service Veteran Heritage Status Join Date: Jan 2007 Location: Australia Posts: 1,727	Re: Boom Sherrin Rip Off Ive got an account ive paid here with a fuel levy of $154.00 thats not a levy thats the fuel COSTS!!!best we contact the office of fair trading on these rogues. They DID NOT mention GST or a FUEL LEVY in qoute on phone,when i inquired about these it was met with a well rehersed line that it was "qouted to you over the phone" NO IT WASN"T BOOM SHEERIN __________________ Drouin Tree Services \| Excavator Hire - Drouin and SE Gippsland \| Landclearing Melbourne

11th August 2009, 07:48 PM	#8
Steve Tipton Over mature heritage tree Join Date: Jun 2007 Location: Sydney Posts: 821	Re: Boom Sherrin Rip Off The last time I got a price in Sydney for a 23 metre, they quoted $145 per hour, plus GST, plus 10% damage waiver (compulsory) Much better to use Heightmaster, $120 per hour plus GST and a top operator! __________________ Heightmaster

11th August 2009, 09:10 PM	#9
Cole Semi-mature vigorous tree Join Date: Jun 2009 Location: Canberra Posts: 214	Re: Boom Sherrin Rip Off hey guys i hired a 28 meter tower from sherrin in canberra and i though i was going to die, i had a green as guy with me in the bucket his first time and holy shit it was wild, im talking like workcover is involed and from my own knowledge and from the questions workcover were asking me they will be going for sherrins throat.

11th August 2009, 09:14 PM	#10
Drouin Tree Service Veteran Heritage Status Join Date: Jan 2007 Location: Australia Posts: 1,727	Re: Boom Sherrin Rip Off boom sherrin dont care about customers and dont qoute g.s.t,beware __________________ Drouin Tree Services \| Excavator Hire - Drouin and SE Gippsland \| Landclearing Melbourne

11th August 2009, 09:47 PM	#11
Cole Semi-mature vigorous tree Join Date: Jun 2009 Location: Canberra Posts: 214	Re: Boom Sherrin Rip Off after our near fatal experiance as they brought in the replacement tower the old one had left shit loads of hydraulic fluid all over this school playing field, and then they proceeded to still charge us the minimum on the new tower even when we only used it for just over two hours and didnt get job done, the tower only had one CDD rope the guy from sherrin didnt know how to operate the emergency pump or how to switch over the hyrdaulics to make the bucket tilt

11th August 2009, 09:54 PM	#12
Drouin Tree Service Veteran Heritage Status Join Date: Jan 2007 Location: Australia Posts: 1,727	Re: Boom Sherrin Rip Off Another time a colleague hired in a large tower from the Melbourne depot to go into the country a good 2 hour drive to finish off a large project,Guess what happened???? drum roll...... It had a bad hydraulic leak and the operator didn't want to use it but got told to go,Yes wasted everyone's time. __________________ Drouin Tree Services \| Excavator Hire - Drouin and SE Gippsland \| Landclearing Melbourne

12th August 2009, 08:08 AM	#13
Apocalypsse Veteran Heritage Status Join Date: Feb 2009 Location: Victoria, Australia Posts: 1,152	Re: Boom Sherrin Rip Off Did they try to charge you for having the guy go out?

12th August 2009, 11:54 PM	#14
Ace Master Mature tree Join Date: Aug 2007 Location: Australia, Vic, Melbourne Posts: 385	Re: Boom Sherrin Rip Off .That 6.25% fuel levy has got everyone over the years.we have asked for the 55m and a 50m has turn up and guess what the price is, the sameand the cancel day before shit too. Hire Boom sherrin NO more because Ace Tower Hire is in town Ace __________________ Website: The Mt Dandenong Ranges Tree Specialists YouTube: Ace Tree Master

13th August 2009, 01:03 AM	#15
Arbomaniac Sappling Join Date: Aug 2009 Location: up a tree near you. Posts: 12	Re: Boom Sherrin Rip Off Yeah i have had these twats turn up late with a bigger tower than was ordered. It couldn't get in to access the job so the clowns had to go back to the depot and get the right machine. They were trying to do it on the way back from another job without having to go back n change machines. Wankers turned my 2 hour job into a 6 hour job making it a total loss. Don't quote your jobs counting on these guys to do what they say.

13th August 2009, 07:12 AM	#16
Eric Frei Admin - Owner Palm & Tree Services in Brisbane Join Date: Jan 2007 Location: Brisbane Posts: 12,986	Re: Boom Sherrin Rip Off One day we booked the 23m and were going to set it up 2 outriggers on the footpath and 2 on the road. Anyway, they sent the 40m (huge truck in comparison). Then to set it up it was going to block half the road so they driver insisted we get traffic control. I insisted he set it up and we witches hat it out or he can piss off, he set it up and we did the job but it went over time as the darn 40m moved so slow. I also know of another company where they fitted hydraulic regulators so their towers move at snails pace blowing all your jobs out over time, they did this as their operators were shit and jerking the bucket too much nearly tipping people out. Thing is with tree work we make a cut then have to move to the next cut and so on, we're always on the move so a slow moving tower really slows your job down. Last 28m Sherrin's boom I had at Chemside got stuck up there and the operator had to bail out, then he was left on the ground to control it ... which they like. __________________ Protect your rights to work - Join Australian Tree Association My businesses:- Qualified Brisbane Tree Lopping \| Stump Grinding Brisbane \| Brisbane - Gold Coast Consulting Arborist

13th August 2009, 09:04 AM	#18
Drouin Tree Service Veteran Heritage Status Join Date: Jan 2007 Location: Australia Posts: 1,727	Re: Boom Sherrin Rip Off Get your head around this invoice Attached Thumbnails __________________ Drouin Tree Services \| Excavator Hire - Drouin and SE Gippsland \| Landclearing Melbourne

13th August 2009, 05:50 PM	#19
rick Semi-mature vigorous tree Join Date: Jul 2008 Location: A little old farmhouse..... Posts: 165	Re: Boom Sherrin Rip Off IMO it's normal in industry, wholesaling or anywhere not dealing directly with the public to quote sans GST, having said that I always ask "is that including or excluding ?" Fuel levies, or as one of my suppliers calls it "materials and administration fee" are creeping into the bigger companies too. The materials and admin fee has caught me out a few times when quoting. It's only 2% but why don't they just ad 2% onto all their prices

13th August 2009, 08:13 PM	#21
Drouin Tree Service Veteran Heritage Status Join Date: Jan 2007 Location: Australia Posts: 1,727	Re: Boom Sherrin Rip Off LOL parrott monkeys are the worst of the worst god bless them,I am YET to see any happy workers at BOOM SHERRIN,There plenty of geasy poles to climb for a $10 a week pay rise i bet!! Bloke down the pub told me there not travelling to well either __________________ Drouin Tree Services \| Excavator Hire - Drouin and SE Gippsland \| Landclearing Melbourne

13th August 2009, 11:34 PM	#24
Eric Frei Admin - Owner Palm & Tree Services in Brisbane Join Date: Jan 2007 Location: Brisbane Posts: 12,986	Re: Boom Sherrin Rip Off I have been thinking about buying my own harness for bucket work, and if they're gonna charge I think I will, least that way I'll get some comfy ones that fit nice and dont stink of some-one elses BO! __________________ Protect your rights to work - Join Australian Tree Association My businesses:- Qualified Brisbane Tree Lopping \| Stump Grinding Brisbane \| Brisbane - Gold Coast Consulting Arborist

14th August 2009, 08:28 AM	#25
TrevMcRev Mature Tree Join Date: Feb 2007 Location: Melbourne, Victoria, Australia. Posts: 1,594	Re: Boom Sherrin Rip Off Awww, c'mon alopa, dont hold back mate, tell us what you *really* think!

14th August 2009, 07:54 PM	#26
Apocalypsse Veteran Heritage Status Join Date: Feb 2009 Location: Victoria, Australia Posts: 1,152	Re: Boom Sherrin Rip Off Yea, show us some of that Victorian language we all love!

14th August 2009, 08:28 PM	#28
Drouin Tree Service Veteran Heritage Status Join Date: Jan 2007 Location: Australia Posts: 1,727	Re: Boom Sherrin Rip Off ANY WAY OF MAKING THIS PAGE RANK HIGHER IN GOOGLE THAN THERE OWN PAGE?? __________________ Drouin Tree Services \| Excavator Hire - Drouin and SE Gippsland \| Landclearing Melbourne

14th August 2009, 08:48 PM	#29
Garry Brockley Bayside Tree Care Brisbane Join Date: Jun 2008 Location: Brisbane Aus Posts: 1,641	Re: Boom Sherrin Rip Off wow these guys are shooting them selves in the foot, hey boom sherrin wake up we are sick of rip off companies, guess who wont be getting more tree business. __________________ My business:- Brisbane Bayside Tree Care

14th August 2009, 09:10 PM	#30
gids Sappling Join Date: Oct 2008 Location: mildura Posts: 9	Re: Boom Sherrin Rip Off Got charged for fuel by my local EWP hire joint, $4 no big deal but I had to fill the bloody thing up on my way to the job.... Got a bill from them the other day for a days hire that I never used... Had it booked but it was pissing down rain, So I cancelled it first thing... Nothing anywhere on the hire form about a cancelation fee. Glad a joint around the corner has just purchased a new snorkel. And its $50 a day less. Gids

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