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Streyken · 8th February 2008, 04:01 PM

My best sales device has to be honesty above all. I get more work from jobs I talk potential customers out of than I do from any advertising. I would estimate of my referrals, up to 25% come from people I haven't worked for, that is until they do eventually become a client.

When I give an estimate, I'm often competing against at least two or three other quotes; I'm seldom the cheapest. You wouldn't believe how often I hear, "Well no one else told me that." And even if they do get the cheapest quote, I'll often still get a referral because I took the time to talk to them. I won't do assessment work for free, but the customer needs to be informed and know their options, even if the option isn't you.

8th February 2008, 04:01 PM	#9 (permalink)
Streyken Semi-mature vigorous tree Join Date: Apr 2007 Location: Vancouver, BC Posts: 203	Re: Sales Strategies and Tactics My best sales device has to be honesty above all. I get more work from jobs I talk potential customers out of than I do from any advertising. I would estimate of my referrals, up to 25% come from people I haven't worked for, that is until they do eventually become a client. When I give an estimate, I'm often competing against at least two or three other quotes; I'm seldom the cheapest. You wouldn't believe how often I hear, "Well no one else told me that." And even if they do get the cheapest quote, I'll often still get a referral because I took the time to talk to them. I won't do assessment work for free, but the customer needs to be informed and know their options, even if the option isn't you. __________________ Trimmin' bush and caring for flowers is good 'n' all... but sometimes ya gotta let the big wood fly and pound the garden.